A.Our service offered is free of charge to landlords and tenants.
Frequently Asked Questions
Q. How much is this service?
Q. When do I receive my rent?
A.Rents are paid on an agreed date, these will be via managed payments.
Q. How can I be sure I have a suitable tenant?
A.All Tenants are vetted by their local council/organisation
Q. What if my tenant does not pay rent, what can I do?
A.All late/no payments are flagged to our credit control team and we will make immediate contact with our tenant. If payments are continually late, they will be issued with a written/verbal warning.
Q. Am I able to inspect the property at any time?
A. You are required to give Tenants 24 hours’ notice unless it’s an emergency. Landlords who use our management service should contact their property manager who will take the necessary steps
Q. Can I increase the rent?
A. You are not able to increase the rent while the initial tenancy period is happening but upon renewal you can and we can advise on this.
Q. Who is responsible for maintenance and any repairs?
A. It is the landlord’s responsibility to make sure the building as well as main supply systems including plumbing, central heating, gas and electricity even on appliances are all in full working order. Once the tenancy has begun, the tenant is fully responsible for any repairs which come from misuse within the property.
Q. Who is responsible for maintenance and any repairs?
A. It is the landlord’s responsibility to make sure the building as well as main supply systems including plumbing, central heating, gas and electricity even on appliances are all in full working order. Once the tenancy has begun, the tenant is fully responsible for any repairs which come from misuse within the property.
Q. Who is responsible to keep the garden tidy?
A. It is the tenant’s responsibility to ensure the garden is tidy at all times.
Q. if my property is unfurnished, do I still need inventory?
A. It is required that a detailed up to date inventory is prepared before a tenancy is agreed. This document is used to check for any damage when the tenant moves out. Any damaged done to the property can be claimed from the tenants deposit but general wear and tear cannot. A small number of end of tenancy disputes end up as a formal dispute and without inventory it can be difficult for a case to form.
Q. Who pays the household bills?
A. The tenant will usually pay for the heating, water, electric and council tax costs. Any service charges and insurances would be paid for by the landlord.
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